Privacy Policy

Effective Date: [Aug. 1st, 2025]
Welcome to pettoon.shop. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase from our store.

1. Information We Collect

When you visit or interact with pettoon.shop, we may collect the following types of information:

Personal Information:
Your name, email address, shipping address, billing address, pet name (for personalization), and uploaded images
Payment Details:
Payments are securely processed through third-party platforms (e.g., Wix Payments, Stripe, or PayPal). We do not store your credit card information.
Technical Information:
IP address, browser type, device info, referral URLs, and browsing behavior on our site (via cookies or analytics tools)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Customize your cartoon pet artwork
Communicate with you about your order, delivery, or any support inquiries
Improve website performance and user experience
Send occasional product updates, promotions, or feedback requests (only if you opt in)

3. Image Uploads

Images you upload for customization are used solely for creating your pet cartoon and fulfilling your order. We do not share, sell, or reuse your images for any other purpose without your permission.

4. Sharing Your Information

We only share your data with trusted third parties as necessary to run our business, such as:

Shipping and fulfillment partners
Payment processors
Website hosting and analytics tools

We never sell your information to advertisers or data brokers.

5. Data Storage & Security

Your data is stored securely via Wix's encrypted servers and third-party apps we use for fulfillment.
We use security measures (SSL encryption, password protection, etc.) to keep your information safe.
Access to personal data is limited to authorized personnel only.

6. Your Rights (Especially for EU/EEA Residents – GDPR)

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Contact us with any data-related concerns at hello@pettoon.shop

7. Cookies & Tracking

We use cookies to:

Remember your cart and order info
Analyze traffic and improve site performance
Offer a smoother browsing experience

You can disable cookies in your browser settings, though this may impact site functionality.

8. Third-Party Links

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of those third-party sites.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page, and the “Effective Date” above will be updated accordingly.

10. Contact Us

Have questions about your privacy or this policy?
📧 Email us at: hello@pettoon.shop